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Towards Safe, Effective and Compassionate Care

Description

The resource was developed to support employers, specifically supervisors, managers and learning and development leads. It provides a 3-step model aimed at promoting and celebrating excellent behaviour and minimising behaviours that are not in keeping with the Social Care Council Standards of Conduct and Practice.

Open Resource

The resource is based on guidance developed by the Social Care Council in partnership with the Regulation and Quality Improvement Authority (RQIA), employers and service users in 2017.

Through completing this resource, social care workers or managers and supervisors will:

  • Understand staff behaviour through using the three step model.
  • Be able to use the behavioural prompts (checklists) to understand the behaviours of staff within their social care context.
  • Understand how staff behaviour can have both positive and negative implications for the workplace.
  • Be able to identify strategies to strengthen social care practice.
  • Be able to identify a workforce development strategy that will fit within their particular context.

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If you need any help/support using/accessing the above digital resources, please email learningzone@niscc.hscni.net 

NB: The resources work best when launched from Chrome, Microsoft Edge or Safari web browsers.

Updated: 12/04/2022